How Do I Set Up Voicemail?

How Do I Set Up Voicemail for the First Time 

When you receive your new SIM, you will need to set up your voicemail service. 

1. From your handset, dial the short code according to your home country. 

2. You will hear a welcome message along with a request to create a PIN. 

3. Follow the prompts to create a memorable 4-digit PIN using the keypad on the handset. You will need to enter this PIN when accessing the Voicemail feature overseas. 

4. A notification will be heard which confirms the creation of the Voicemail PIN. 
 
You will have options to manage the Voicemail greeting when someone leaves you a message, options include: 

• Press 1 to listen to your current greeting 

• Press 2 to record a personalised greeting 

• Press 3 to record your name 

• Press 4 to revert to the standard greeting 
  
  What other features does voicemail have? 
   

  A. Changing the Voicemail Language 

  1. From your handset, dial the short code according to your home country. 

  2. You will hear a message that welcomes you to the Voicemail service together with following options: Press 1 to listen to your messages | Press 2 to record a new greeting | Press 3 to change your voicemail settings such as language or PIN number. 

  3. Choose option 3 from the keypad. You will then be prompted with the following choices: Press 1 to change your PIN | Press 2 to change your text notification | Press 3 to change your email notification | Press 4 for language choice | Press 0 to return to main menu 

  4. Choose option 4 from the keypad. From here, you can then select your preferred language. 

  5. Finally, you will hear a message confirming that the Voicemail language has been changed. 

   

   

   

  B. How do I set how soon an incoming call is diverted to voicemail 

  You can manually select the number of rings that chime before a call gets diverted to voicemail 

  1. Key in 61 [Your Primary number's voicemail number] **xx# from the handset's keypad 

  2. Tap the Call button. 

  xx = sets your preferred call duration before voicemail in seconds that is multiple of 5 
  (5, 10, 15, 20, 25, 30) 
  Minimum time of 5 seconds and a Maximum of 30 seconds. 

  For example: To set the number of rings of UK primary number, dial 61+447408888505**30#