How To Configure Your APN Settings (Android)

If you’re struggling to access the internet from your Android handset via the mobile data connection, your device may not have the correct APN settings. 
 
Whilst recent iPhones and Windows phones should all automatically configure their data settings, many other devices, including some Androids, will not. Some devices may even lose their APN settings when changing countries. 

The APN settings should be set to truphone.com and no other settings (password etc) are required to get online. 

For devices with Android v 5.0 or earlier, APN settings can usually be set in your Apps under: 

1. Settings  
2. More Networks (or Cellular Networks) 
3. Mobile Networks (or Wireless and Networks) 
4. Access Point Names 
5. Add New APN 

Name: BetterRoaming 
APN: truphone.com
*Leave all other fields empty including the Username and Password as these are not required. 

If you are still having issues using data after setting the APN, please see I Have No Data Or Internet Connection.